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Q1：可不可以單獨1人泡湯屋？
Can only one person use the onsen room? |
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為保障顧客人身安全，謝絕單獨一人在湯屋內泡湯。
For safety reasons, a minimum of two people is required to use the onsen room. |
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Q2：大眾池可不可以穿泳衣或圍浴巾入池？
Can I wear swim suits or use towels in the public onsen pool? |
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為避免影響溫泉水質，大眾池需不著衣物入池。
To maintain the water quality, you cannot wear swim suits or use towels in the public onsen pool. |
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Q3：兒童可不可以進大眾池？
Are minors allowed in the public onsen pools? |
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由於大眾池需不著衣物入池，為避免影響兒童身心，謝絕13歲以下孩童進入。
Guests in the public onsen pools are fully nude so a minimum age of 13 is required to enter. This is to prevent shocking and emotionally disturbing minors. |
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Q4：為什麼私人風呂內的溫泉出水出的很慢,要花很久時間才能放滿一整池？
Why is the water flow weak in the onsen room, taking too long to fill the tub? |
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明月溫泉是採電腦控制，浴池上的水龍頭主要用處是在調節水溫避免過燙。需要泡湯時，請以撥打內線電話通知櫃枱中心放水即可，將會節省很多時間。
The faucet is used by guests to adjust the water temperature. To fill the onsen tub, please call front desk who will turn on the separate computer controlled faucet. |
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Q5 ：泡湯不用預約？
Do I need to make a reservation to use the onsen? |
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泡湯不用預約。
To use the onsen pools no reservation is required. |
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Q6 ：可以帶寵物嗎？
Can we check-in with our pets? |
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謝絕寵物進入湯屋及客房，以維護客人衛生。
Pets are welcome but can only stay in Lobby due to the public health and environmental sanitation. |
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Q7 ：有停車場嗎？
Do you provide parking facility? |
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愛車請停放在烏來立體停車場。由立體停車場步行至明月溫泉只要3~5分鐘。
We don’t provide private parking, but there’s Wu-Lai Public Parking Tower. It only 3-5 minutes’walk. |
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Q8 ：會館泡湯營業時間？
What is your opening hour for Onsen? |
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早上8:00～晚上22:00
AM8:00~PM22:00 |
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